Shipping policy
Shipping Policy
Shipping Times
Every item is made just for you, so please give us a little time to bring it to life. Processing takes 2–5 business days, and shipping typically takes 4–9 business days for U.S. orders.
Estimated Delivery Time (U.S. Orders)
- Processing: 2–5 business days
- Shipping: 4–9 business days
- Total: 6–14 business days
Tracking Information
Once your order ships, you'll get a tracking number sent straight to your inbox. Give it 24–48 hours to update with the latest info.
Delays & Issues
Sometimes things happen outside our control — carrier delays, weather, or an incorrect address. While we can't take responsibility for those, we're always here to help. Reach out to us at support@rootedandrareco.com if anything comes up.
Wrong Address Disclaimer
Please double check your shipping address before placing your order. If an incorrect address is provided, we can't guarantee redelivery or a refund once the order has shipped.